Verre Concierge is available Monday to Friday from 9:00-5:00pm Eastern Standard Time. Expect a response within 24 hours. You can reach Verre Concierge via email at concierge@verre.com.
That’s up to you! Verre Nails are designed to last up to two weeks with proper application and care. We recommend sticky tabs for quick wears (1-3 days) and glue for longer wears.
More glue results in longer wears (pro tip: add glue to both your natural nails and the Verre Nail for an extra long wear).
Each Verre Kit includes 20 Verre Nails, 1 nail file for use on the Verre Nails, 1 nail buffer for use on your natural nails, 1 brush glue. 1 set of sticky tabs, and 1 suede pouch to store your nails and nail accessories.
How does sizing work?
Each Verre Kit includes 20 nails to ensure proper sizing. Before applying glue, place the Verre Nails on top of your natural nails and select the best fitting nails for application.
What ingredients are in your nail glue?
At Verre Nails, we are committed to providing you with the highest quality products. We have selected a best in class nail glue, IBD Nail Glue. The IBD Nail Glue ingredients are:
Are Verre Nails reusable?
Yes! With proper care and removal, Verre NaIls are reusable. To ensure longevity of your nails, be sure to avoid activities that will impact the nail’s protective layers (e.g. hot baths, swimming, extensive xyz).
When removing, carefully soak nails in warm soapy water and do not use acetone.
Can I customize my Verre Nails?
Yes! You are welcome to customize your Verre Nails by adding designs, nail decals, or adjusting the length. We recommend that you apply a clear coat on top of your customizations to ensure durability.
To adjust the length of your Verre Nails, use nail clippers to trim to length and file the edge with the nail file provided. We recommend that you paint a clear coat over the filed tip to ensure longevity.
Click on “Shop” within the navigation bar and select the items you would like to purchase. Add the item to cart or checkout from the product screen.
For additional assistance, reach out to our personalized Concierge Service at concierge@verrenails.com or via chat.
How do I view my cart?
You can view the items in your cart by clicking on the cart icon in the upper right corner of your screen.
How do I apply a promotional code?
On the checkout page, you’ll see a discount code box on the right side under the order summary.
What forms of payment are accepted?
We accept Visa, Mastercard, American Express, Discover, JCB, Diners Club, Elo, Shop Pay, Apple Pay. Google Pay, and PayPal.
We do not accept cash, check, or bank deposits.
Within the United States: economy shipping (5-8 days) is free for all orders. Expedited shipping is available for purchase.
International Orders: shipping cost and time will be shown during checkout.
When will I receive my order?
3-8 business days after the shipped date.
Do you ship internationally?
Yes we do ship internationally. Pricing is available during checkout before you place your order.
How do I track my order?
We will send you an email with tracking information once available.
Unfortunately, we have a no refunds or exchange policy for Verre Nail products. This is to protect the hygiene of our staff and customers.
My product arrived damaged or was stolen.
Please contact Verre Concierge (concierge@verre.com) with your order number, incident details, and photos. We’ll do what we can to make it right for you.
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